How does Cash on Delivery (COD) work in Pakistan?
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When you place an order on Xnixa, no advance payment is required. We dispatch your parcel via TCS or Leopards courier. You pay the exact invoice amount in cash directly to the delivery rider when he hands you your package.
What is the delivery timeframe for Karachi, Lahore, and other cities?
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Orders placed before 4:00 PM are dispatched the same day from our Abbottabad hub. Deliveries to Islamabad/Rawalpindi/Peshawar arrive within 24 hours. Deliveries to Lahore, Faisalabad, Karachi, and other cities take 48 hours.
What is the Xnixa warranty & return policy?
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All Xnixa products come with a 7-day hassle-free replacement warranty and up to 1-year brand warranty on smart chargers and power banks. If your item has any defect, simply ping us on WhatsApp (0371-1305070) and we will arrange a direct replacement.
Can I order directly over WhatsApp?
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Yes! Every product page has an "Order on WhatsApp" button. You can also send your name, address, and desired item to 0371-1305070 or 03711305070 and our team will book your order immediately.
